Speech Recognition:
The Right Way to Collect Alphanumeric Phrases

Speech recognition solutions can significantly cut contact center operating costs, and, if deployed correctly, improve customer experience. But many of today’s solutions struggle with alphanumeric phrases, creating frustration with callers.

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Stop Frustrating Your Customers

Speech Recognition: The Right Way to Collect Alphanumeric Phrases

There is, however, a better way to customize your solution. Our guide shows you how.

Download this free white paper to learn:

  • How to customize and deploy your solution for greater accuracy
  • A proven approach to testing
  • How to decrease friction with callers

We Can Help

At PTP, we’ve been helping the world’s top brands get the most out of their contact center solutions for over 20 years. We bring a wealth of ideas, experience and knowledge, building out modern contact centers, integrating with CRM systems, and improving the customer experience.

Contact us for a free assessment of your contact center environment. We’d love to help.