PTP's Elevate CX10 Client Summit is held at Southern California's most beautiful resort: Pelican Hill. Join us not only for the chance to learn the latest in CX and share best practices with your peers, but to also take in the breathtaking surroundings at Crystal Cove.
22701 Pelican Hill Road South
Newport Coast, CA 92657
Google Map
(888) 507-6427
The Resort is a 15-minute drive from Orange County’s John Wayne Airport, 30-minute drive from Long Beach Airport and a 45-minute drive from Los Angeles International Airport.
Taxi or Uber is the recommended mode of transportation to and from the airport.
Los Angeles International Airport ›
Long Beach Airport ›
John Wayne/Orange County Airport ›
Your two nights of accommodations on 10/17-10/19 are covered by PTP.
Upon check-in, you will simply be asked for a credit card to cover incidentals for your room. You will receive an email to include your confirmation number for your stay one week prior to arrival.
Check-In: 4 pm (3 pm check-in is available to guests who request in advance)
Check-Out: 12 pm
If you arrive prior to check-in your luggage may be checked with the bell staff while you enjoy the sunshine, and some food and cocktails at the cabanas of the Coliseum Pool.
High level agenda times include:
| Wed, 10-17 | 4:00 PM | Check in |
| 5:00 PM | Welcome reception and dinner | |
| Thur, 10-18 | 7:30 AM | Breakfast |
| 8:30 AM | Summit kick-off | |
| 12:00 PM | Networking lunch | |
| 5:00 PM | Cocktail reception | |
| 6:00 PM | Dinner on the beach | |
| Fri, 10-19 | 11:00 AM | Checkout |
You can view the full agenda here
Access to the fitness facilities along with use of the sauna, Jacuzzi, and private pool within the spa is available to resort guests throughout their stay at no additional charge.
Should you have questions about your hotel or travel plans or need anything at all, please reach to Brittini or Chris for further assistance:
Chris Temper
christopher.temper@ptpinc.com
617.538.6087
Brittini Steffes
brittini.steffes@ptpinc.com
678-641-0693
"I've been a PTP customer with multiple companies since 2011. And I think the PTP Client Summit is a great place to talk with peers, and get their thoughts, ideas and questions, and just share... it's great."
Fred Lee
SVP of Engineering, Cars.com
"The collaboration and coordination with peers at PTP's Client Summit is great to gather new insights and hear what people are doing. I also like to hear from industry leading speakers, and PTP can bring us high level speakers and inspiration at the Summit every year... and I really like that."
Crystal Collier
Head of Strategy, Programs, and Insights, Electronic Arts (EA) WWC
"One of the best parts of being at the Summit is interacting with other customers of PTP, getting a perspective on how they're approaching customer experience, swapping stories, and understanding where they're at with customer experience."
Bill Sole
Director of Global Enterprise Technology, PayPal