Featured Speakers
PTP's Elevate CX10 Summit features two dynamic keynote speakers sharing practical insight you can apply within your organization, as well as more personalized and interactive sessions with a number your peers.
The Beats Story: Building a Billion Dollar International Brand
Omar Johnson - Seasoned Marketing Executive
Omar Johnson is a marketing and branding keynote speaker, entrepreneur, former CMO at Beats by Dre, and former VP Marketing at Apple.
At Beats Electronics, Johnson was responsible for brand development, advertising, retail experience, entertainment / sports marketing, and digital marketing for all global brand marketing and advertising efforts.
Adweek named Johnson a “Brand Genius” in 2013, and Business Insider named him one of the “Most Innovative CMOs” in 2016.
Built for Growth: The Values-Based Company
Robert Richman - Culture Strategist
Robert Richman is the author of the Culture Blueprint, a systematic guide to building the high-performance workplace. He was a manager and culture strategist at Zappos.com before, during, and after the Amazon.com acquisition and co-founded Zappos Insights, an innovative program focused on educating companies on the secrets behind its game-changing employee culture.
He took Zappos Insights from an idea to a multimillion dollar business line and helped the company grow from 1200-1700 people during his time there. He also started the first co-working space in America.
Robert has spoken to and consulted for Google, Toyota, Eli Lilly, Whole Foods, Intuit and many other companies.
"I've been a PTP customer with multiple companies since 2011. And I think the PTP Client Summit is a great place to talk with peers, and get their thoughts, ideas and questions, and just share... it's great."
Fred Lee
SVP of Engineering, Cars.com
"The collaboration and coordination with peers at PTP's Client Summit is great to gather new insights and hear what people are doing. I also like to hear from industry leading speakers, and PTP can bring us high level speakers and inspiration at the Summit every year... and I really like that."
Crystal Collier
Head of Strategy, Programs, and Insights, Electronic Arts (EA) WWC
"One of the best parts of being at the Summit is interacting with other customers of PTP, getting a perspective on how they're approaching customer experience, swapping stories, and understanding where they're at with customer experience."
Bill Sole
Director of Global Enterprise Technology, PayPal